Returns & Exchanges

At KT Appliance, we stand behind the quality of our products and offer a 30-day return window for most major appliances and electronics to ensure your complete satisfaction. All returned items must be in their original packaging and condition to qualify for a full refund or exchange.

Return Process

• 1.
  Request Authorization

  Log into your account or contact our customer service team to obtain a Return Merchandise Authorization (RMA) number before shipping any items back.

• 2.
  Prepare the Package

  Securely pack your appliance in its original box with all included manuals, accessories, and protective padding to prevent damage during transit.

• 3.
  Ship the Item

  Affix the provided return label to the exterior of the package and drop it off at an authorized carrier location or schedule a freight pickup for large appliances.

• 4.
  Inspection and Refund

  Once our technicians inspect the unit and verify its condition, we will process your refund or ship your replacement within 5-7 business days.